The advertising might be catchy, interesting, or cutting edge -- but in terms of what most clients care about, of making more money for a company, the results were uncertain, even in the minds of industry professionals. Worse yet, from the point-of-view of the marketing industry, the idea of cutting spending did not seem to automatically translate into lower revenue.
The research contained qualitative as well as quantitative data, which made the results even more industry from an insider's perspective. While the Internet and availability of new media, as well as a widening of old media channels such as televisions' multiplicity of channels, another reason may be more recent. One respondent cited that halo effect of the Sarbanes-Oxley Act of 2002. His response centered on the difference the law was making in the way top managers run companies. He stated that "marketing as the last bastion of uncontrolled spending," in companies that are increasingly strapped because of accounting reforms that demand greater stringency and accountability for management and market being viewed as "a risk, a financial risk," that shows no clear return on investments. (Elliot, 2005)
Perhaps one of the most interesting aspects of the Forrester study from a research perspective was its cross-industry nature. Also, it had a focus upon the effects of on singular, specific business, marketing or advertising area -- the perceived efficacy was measured in an anonymous and honest fashion. Moreover, its use of interviewing in greater depth some top-flight marketers as well as...
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